FriendS of Phoenix

Help us, help you, help others

 

Phoenix Holistic & Complementary Therapy Training don’t just run courses, we create therapists……..

To do this, we offer a great deal of practical experience creating a realistic working environment for the therapists to become confident and proficient professionals ready for their own business opportunity or employment. That’s why we need you.

By becoming a ‘Friend of Phoenix’ we are delighted that you have signed up and look forward to seeing you are able to enjoy some lovely treatments, at less than industry prices, whilst helping our therapists through their learning journey to become confident professionals in the Holistic & Complementary Therapy Industry.

Depending on the situation, we will either make appointments on your behalf or ask you to book directly to the FRESHA app.  Please check the appointment times carefully and don’t try to book alternative times, the system may allow you to do so but if it’s the wrong class, we will need to cancel it.

We have 3 levels of engagement with our therapists and charge accordingly.

  • Practice sessions, the therapists are still learning their treatments and there may be part treatments and educator intervention. £5.00
  • Assessment sessions, the therapists are building their case study evidence. £15.00
  • Masterclass workshops, qualified therapists adding new skills and techniques £20.00
  • Cancer and pregnancy treatments are not chargeable.

 

 

 

 Terms & Conditions of being a Friend of Phoenix

  • We are a training academy not a salon and therefor, only need clients when we have classes.  We have a FIND A THERAPIST page where you can find details of qualified therapists.
  • We use the FRESHA App to book treatments and you will be required to provide personal and medical information which will be used as part of the assessment process.  This is stored in accordance with Data protection regulations. It will be used as part of the therapists learning journey and discussed within the group.
  • Please check the appointment times carefully and don’t try to book alternative times, the system may allow you to do so but if it’s the wrong class, we will need to cancel it. The system is not designed for a training academy and sometimes we have to manipulate the system to work for us. Your cooperation is appreciated.
  • We require 24 hrs notice for cancellations where possible, leaving our therapist without a model can be detremental to their learning journey.
  • Please check treatment information and preventative conditions as we are unable to treat them in some instances. We are unable to treat any client who is in their first trimester of pregnancy, undergoing chemotherapy, radiotherapy and in some instances will require a GP permission letter if undergoing medical treatment to receive most body treatments.  If you have had surgery within 12 months this may affect your suitability too, so please do ask. If you need to speak to anyone about your suitability for treatment or for more information please call Louise 07813068560
  • The duration of most treatments is an hour and a half; please ensure you make this time available for the service, especially for facials and massage.
  • The consultation and aftercare parts are really important.  I know some of you have heard the same thing many times, however, it is usually the first few times for our therapists and your patience and involvement is really appreciated. You may get a message or call from your therapist confirming your appointment
  • Therapists will take personal information which will be kept and stored in accordance with Data protection regulations. It will be used as part of the therapists learning journey and discussed within the group.
  • Please be aware that we do have male therapists and we are unable to specify if your therapist will be male.
  • Friends of Phoenix will be emailed with the dates of opportunities each month, however, we also use the Friends of Phoenix Facebook Group to promote opportunities.
  • The majority of our therapists are mature, dedicated and sensitive mature learners who are keen to ensure their treatment is the best it can be.  Reviews through the FRESHA link that you will be send, are valuable in their learning journey so we thank you for taking the time to do this. If you would like to report not so favourable feedback, please email enquiries@phoenixhbnt.co.uk
  • If you would like to tip the therapist, they would be very appreciative.
  • You are entitled to a 20% discount on all NYRO & DERMALOGICA products, however, there are also many special offers and extra discounts available.
  • By signing up to this mailing, you are agreeing for us email you on a fairly regular basis with news, offers & appointments that we have. You can opt out at any time.
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