Your Route To Professional Practice


From novice to advanced training, Phoenix Holistic, & Complementary Therapy Training not only provides initial training but will also help support you to gain employment and develop your business.

We specialise in helping women return to the workplace in a flexible and rewarding industry where all previous skills can be utilised.

We celebrate the more mature learner understanding the constraints of juggling a family with working life.

Hi, I’m Louise Searles Founder and Training Director

I started my career in 1986 (yes, I am that old!) after completing a 3-year hair, beauty & wigmaking (very) full-time course at Havering College of Further & Higher Education. After a few years of working in a department store and hotel salons in Romford, Reading & Cornwall, I returned to Chelmsford to set up my first business within David John Hairdressing in Moulsham Street. After a couple of years, I decided I needed a new challenge and returned to college to undertake the Certificate in Education where I realised, I had found my true vocation.  I had the most fabulous manager who nurtured and developed my interest in quality and curriculum design enabling me to become an examiner for City & Guilds and then verifier and Regional Lead Verifier for Hair & Beauty London & South East.


After returning to work after my second som in 1998, I realised that it was time to move on, I was incredibly grateful for all that I had achieved, however, believed that there was a different way to deliver therapy training to adults, and I wanted to prove it was possible. So leaving the security of employment, I set about creating Phoenix School of Health & Beauty which opened its doors at Marconi Social Club in Beehive Lane in July 2001

The organisation has been recognised three times by two of the biggest leaders of post 16 educational establishments for our contribution to education and lifelong learning, winning awards in 2004, 2005 and 2010. You can be sure that your future is our priority; we offer you more than a qualification, it is a complete learning experience.

You will be taught in small classes with specialised tuition in all aspects of the industry from client consultation through to treatment management and with work experience opportunities throughout your training  you can  develop confidence and skills for as long as you need to, this will help make you one of the most competent therapists within our industry.

Insurable diplomas and certificates just will not suffice in this competitive and increasingly demanding industry – You want the best qualifications, so we offer you City & Guilds qualifications which are renowned worldwide for their rigour and consistency. 

You will be taught by specialist educators  helping you to become the best you can be.

When you enrol at Phoenix you will be forever part of the Phoenix Family, and welcome to continue to attend training sessoins for as long as you need. 


I joke that you have to divorce us to get away!



They work with over 10,000 centres worldwide and almost 2 million individuals trust City & Guilds with their futures every year.

With these beauty therapy qualifications, you will get the skills you need to be a successful Beauty Therapist, Make-Up Artist or Nail Technician in a Salon or Spa.

You will develop essential skills like customer service skills and health and safety skills and will learn to work well in the Salon environment.

There are also short qualifications covering one particular skill – things like stone therapy or applying artificial nails.

The Beauty Therapy qualifications are for anyone interested in starting or advancing a beauty therapy career.

You do not need to be working in the industry already. There are options to suit experienced technicians and people with no previous experience. You may be a young learner or an adult.

The qualification is delivered by learning through practice on each other to start with however quickly move on to real paying clients so that you become confident and experienced in dealing with realistic working practices which employers are looking for.

The qualification is assessed through practical and theory assessments. In preparation for these final assessments there is directed independent study required which will take approximately 4-5 hours per week.

The practical assessment is only completed once you feel really confident and has completed a certain number of treatments, received feedback and have developed the skills required. The practical assessment is graded: Pass, Merit or Distinction.

Each course that we offer is a qualification in its own right which will ensure that any insurance company will recognise it and will allow you membership of any professional association.

As we train adults, we recognise that you come with life skills that don’t need to be re-taught, just utilised within each area of learning. The industry is so diverse that qualifications cannot always keep up, so we will work with you to create your own Individual Learning Plan (ILP).  Rather than look at a full Diploma program, we help you create a learning plan which ensures you spend the time learning the skills you need to build a business or gain employment

Phoenix also offers bespoke training to allow a cost effective route to a regulated qualification.  You wont have to go back tot he beginning if you have skills and knowledge that we can build upon.


Click here to start your FREE no-obligation Individual Learning Plan